VOC CI allows to easily create data visualizations, discover patterns and detect anomalies in customer behaviors. It encourages the real-time exploration and visualization of your data the moment you process events and displays a collection of visualizations and searches.
VOC CI Tutorial #1: First steps, Data Visualization & Canvas Creation
- Introduction to VOC CI
- How to connect your data to VOC CI with Virtual Sources
- Discover: Understand how data is formatted from a Virtual Source
- Dashboard: Visualization and Aggregations
- Visualize: Metrics and Dashboarding
- Canvas: Graphical Reporting
In the attachments, you will find the Feedback data (542 Records) used in this tutorial.