Manual
This is the main manual for VoC Feedback
- Surveys - Quarantine
- Questionnaire States - WEB channel
- Customer Journey
- Introduction
- Surveys - Add or copy a Survey
- Surveys - Edit a Survey
- Surveys - WEB channel
- Surveys - DIGI Channel
- Surveys - SMS channel
- Surveys - IVR channel
- Survey Settings - Common Settings
- Survey Settings/Advanced Settings - WEB channel
- Survey Languages/Language Settings - WEB channel
- Survey Settings/Advanced Settings - DIGI channel
- Survey Languages/Language Settings - DIGI channel
- Survey Settings - SMS channel
- Survey Settings/Advanced Settings - IVR Channel
- Surveys - Question flow
- Surveys - Statistics
- Surveys - Questionnaire states
- Surveys - Survey states
- Case Alerts
- Customers
- Import - Add Import and Import History
- Import - Automated imports
- Export - Export results
- Export - Export queue
- Export - Exporters list
- Export - Custom exporter
- Export - Export schedules