(date of update for all SaaS customers, on-premise customers have a later update or no update.)
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This is a maintenance update containing bug fixes and improvements.
|Integration into VoC Hub phase 1||VoC Feedback can now be fully accessed through the VoC Hub|
|CST-1588||Sending Reminders||You can send now reminders to survey participants who have not yet started or finished a survey|
|CST-2464||Use variables in the case alert Email subject||Variables from the survey invitation file can now be used as well in the subject line of the case alert Email.|
|CST-2000||Option for blacklist export||Build an exporter that exports the full blacklist|
|CST-2387||Export records based on conditions||All conditions of the case alert email settings can now be used as well as conditions for the survey results exports|
|CST-2449||Download the wav file of an existing question||Previously uploaded files for IVR surveys can now be downloaded at any time.|
|Quarantine settings config||Fixed inaccurate synchronization of the quarantine settings and finalized migration to global settings|
|Skip question issue||flow conditions led to skips due to unkown answers. This has been fixed now.|