(25.09.24) We are excited to announce a major update to our VOC CI, our advanced customer intelligence dash-boarding tool, packed with numerous enhancements and new features that truly elevate the platform to the next level.

 

Key improvements include:

 

- Enhanced Dashboard Interaction: We've significantly improved the ease of creating, modifying, and interacting with dashboards, charts, text, and images. Users will find the updated interface more intuitive and responsive, making data visualization and manipulation smoother than ever before.

  

- Integration with LLM Models: Our solution now supports the integration of Large Language Models (LLM) from HuggingFace and OpenAI. This allows users to leverage advanced natural language processing capabilities for more sophisticated data analysis and insights.

  

- Boosted Machine Learning Capabilities: We have strengthened our machine learning features, enhancing their power while simplifying their usability. Users can now build, train, and deploy models with greater efficiency and accuracy.

 

- Refined User Interface: Attention to detail has been given to the user interface, ensuring a seamless and user-friendly experience. The updated design promotes better navigation and accessibility, helping users get the most out of the solution.

 

- Database Engine Performance: We've integrated significant improvements in our database engine for superior performance. The inclusion of the new Lucene 9.10 engine further enhances the solution, providing faster and more reliable data processing and retrieval.

 

This update represents our commitment to delivering cutting-edge technology and ensuring our users have the best tools at their disposal for optimizing customer experience through data analysis. We look forward to seeing how these new features will empower your business to gain deeper insights and achieve greater success.

 

To learn more get in touch with your customer success representative.

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Changelog (VOC CI 8.14.3)

Discover

- Drag & Drop Column Addition: Simplified data exploration with drag-and-drop functionality for adding columns to the document table.

- Improved Field Name Search: Enhanced search capabilities in the field list, treating spaces in search terms as wildcards.

- UI Enhancements: Added Auto Interval to the Histogram for quick time interval selection, document count moved to the table, and new panel toggle buttons for better UI navigation.

 

Dashboard

- Lens Inline Editing: Edit Lens visualizations directly within the dashboard without reloading.

- Links Panel: Navigate between dashboards using links, carrying over filters, queries, and time ranges. Supports internal and external links.

- Color Mapping Enhancements: Improved color categorization, predefined palettes, and enhanced palettes for better data visualization across various chart types.

- Image Panel Addition: Easily add images to dashboards, either uploaded or linked externally, with a reusable library.

- Wildcard Search in Controls: Enabled search for strings within controls, supporting broader search capabilities.

- Controls Configuration: Enhanced controls to filter and interact with dashboards more efficiently, including numeric range sliders and time sliders.

- Interactive Chart Filters: Right-click chart data to apply filters, supporting multi-value filtering.

- Complex Filters: Create and apply multiple filters using logical operators in a more user-friendly dropdown menu.

- Access Dashboard Metadata: View and edit dashboard metadata directly from the listing page.

- Dashboard Settings Flyout: Quickly change dashboard settings via a flyout from the toolbar.

 

Lens (Visualization Editor)

- Better Loading Times: Adjust visualization accuracy and performance with a sampling slider.

- Advanced Color Mapping: Assign single colors or enable looping for unassigned terms, improving chart clarity.

- Tag Cloud Visualization: Create word clouds using Tag cloud in Lens.

- Step Curve Line Charts: New line interpolation option for clearer data change visualization.

- New Time Functions: Customize histogram intervals and define time ranges in Lens formulas.

- Global Filter Ignoring: Ignore global filters per data layer in Lens for better comparison.

- Query-Based Annotations: Add query-based annotations from multiple data sources with enhanced style options.

- Saved Annotation Groups: Save and reuse annotation groups across visualizations.

- Annotation Editing: Edit shared annotation groups directly in Lens.

- Clickable Table Values: Turn table values into links for filtering or data drilling.

- Clone Visualization Layers: Duplicate layers for easier adjustments.

- Display Current Time: Add a marker to show the current time in time series visualizations.

- Trend Lines in Metric Visualizations: Add trend lines to metrics for highlighting data trends.

- Metric Chart Improvements: Enhanced customization options for metric visualizations.

- Partition Charts with Multiple Metrics: Create partition charts with multiple metrics for a comprehensive data view.

- Global Filters for Annotations: Use global filters with annotations in time-based visualizations.

 

Machine Learning

- Anomaly Detection from Lens: Create anomaly detection jobs directly from Lens visualizations.

- Embed Single Metric Viewer: Add single metric anomaly detection charts to dashboards.

- Map Links for Anomalies: View anomalies on maps from the Anomaly Explorer and Single Metric Viewer.

- Geo Wizard for Anomaly Detection: Simplified creation of lat_long anomaly detection jobs.

- Additional Anomaly Information: Enhanced anomaly table with explanatory tooltips.

- Data Frame Analytics Drilldown: Drill down actions from the data grid to Discover and custom URLs.

 

User Interface

- Per-User Dark Mode: Set dark mode individually for personalized experience.

- Transparent Security: Display assigned roles in user profiles and increased idle session timeout to 3 days for a smoother experience.

 

Alerting

- Alert Action Summarization: Aggregate multiple alerts into a single notification based on defined intervals.

- Alert Delay: Set delay for alert generation to reduce noise and ensure actionable alerts.

 

Database Engine

- Improved Indexing and Search Performance: Optimize query execution on shards with constant keyword fields to skip unnecessary shard refreshes.

- Lucene 9.10 Integration: Includes performance enhancements like preventing humongous allocations, speeding up multi-segment searches, and optimizing range queries.

 

Unified Inference API

 

- Integration with OpenAI and HuggingFace: Perform AI search inference with embeddings from OpenAI and HuggingFace, improving search relevance and user intent capture.

- Elastic Learned Sparse EncodeR (ELSER): New model for semantic search, enabling more relevant search results.

- Trained Models UI Enhancements: Improved guidance and usability for adding and testing trained models, including ELSER.

These updates reflect our commitment to providing advanced features and improved user experiences, ensuring that users can optimize customer experience through powerful data analysis tools.