sandsiv+ 12.2.0

Release date: 01.08.24

Highlights of the release

VOC Feedback

New

VOC-11071 - Matrix Question

VOC-12739 - Implement a way to send "anonymous" surveys in Feedback

VOC-13059 - Unselect answer option

VOC-13122 - Add SHOW question flow

VOC-12198 - New: "Default text in a dropdown" field was added to the Configurable question settings. It allows to define the value that will be displayed in the dropdown when shown to customers.

Improvement

VOC-13695 - Improvement: Removed redundant scrollbars from question editing section.

VOC-13700 - Improvement: Removed redundant space from the bottom of question editing section.

VOC-13623 - Improvement: Changed description text for Embed snippet on DIGI channel's Language Settings.

VOC-13495 - Improvement: "Response Rate" and "Response Rate with partial" calculation formulas were changed in order to consider questionnaires in all states. More details are available in the article and in Feedback -> Surveys -> Statistics -> Info section.

VOC-13500 - Improvement: GDPR Data Cleaning functionality now includes possibility to clean questionnaire responses in addition to address and metadata.

VOC-11206 - Improvement: The sequence of address checks during invite was changed from "Blacklist check -> Quarantine check -> Whitelist check" to "Whitelist check -> Blacklist check -> Quarantine check" for a better import process performance.

VOC-12923 - Improvement: A confirmation promtp when creating a new survey channel was added.

Fixed

VOC-13628 - Fixed: "Skip this question" flow was not working with nested questions.

VOC-13597 - Fixed: Search by Survey title on Import History page wasn't returning all matching results.

VOC-13596 - Fixed: Answer values in DIGI multichoice configurable questions weren't displayed correctly in Internet Explorer when selected.

VOC-13696 - Fixed: In some cases, creation of a Date question resulted in an error.

VOC-13672 - Fixed: It wasn't possible to add new or delete a question audio file in IVR channel.

VOC-13622 - Fixed: Legacy exports initiated with Export Schedules, got duplicated.

VOC-13634 - Fixed: Tooltips of question actions (copy, add question flow, etc) on Survey page weren't showing after hovering over them.

VOC Store

Improvement

VOC-13481 - Improvement: Changes made to Topic AI topic sets will be recorded to the Internal Modification tracking.

VOC-13480 - Improvement: Changes made to Visual V2 dashboards will be recorded to the Internal Modification tracking.

VOC-13057 - Improvement: For a better compatibility with VOC CI, it won't be possible to save a Virtual Source that should be synchronized with VOC CI if it contains a column that exists in another Virtual Source with similar name and different data type.

VOC Mine

New

VOC-13430 - Insight Narrator

VOC Visual

Fixed

VOC-13596 - Fixed: Metadata filter wasn't working correctly with "Own Email" and "Own Groups" placeholders.

VOC Visual V2

New

VOC-13414 - New: A button "Add element" that allows to select which element a user wants to add to the dashboard: a gadget, a page, or a media block.

Improvement

VOC-13616 - Improvement: Enhanced overall performance of Visual dashboards and Mine queries based on big datasets.

VOC-13467 - Improvement: A more user-friendly message will be displayed in gadgets that require more time to load.

Fixed

VOC-13582 - Fixed: In some cases, a potential place for a new dashboard element wasn't suggested when scrolling through dashboard's pages in Edit mode.

VOC-13611 - Fixed: Own Groups/Own Email placeholders were not available in Dashboard metadata filter.

VOC-13599 - Fixed: 'Own groups' placeholder was not visible when scrolling down the drop-down list with options.

VOC-13598 - Fixed: The logic for copying, cutting, moving from the save zone, and creating gadgets was not working as expected in all cases.

VOC AI

Improvement

VOC-13234 - Improvement: "Categories count" setting in "Create Applied Topic Set" window was renamed into "Topics count".