sandsiv+ 12.4

Release date: 21.07.25

Highlights of the release

Feedback (Capture)

New

VOC-11296 - Multilanguage interface functionality enables users to change the platform's interface language based on their preferences. It enhances the accessibility and user experience of sandsiv+, making it more user-friendly for a global audience.

VOC-11589 - Enabled a special character countdown which will be automatically displayed as the customer begins to type their response to the open question. Now available in DIGI surveys. More information can be found in the article.

VOC-14118 - Additional options have been added to the DIGI Theme Editor, allowing users to more easily tailor the interface to their specific preferences and desired outcomes.

Improvement

VOC-13900 - Updated a quarantine logic to cover more specific cases.

VOC-14047- "Customers" tab in survey menu was renamed to Questionnaires. 

Store

Improvement

VOC-14070 - Disabled a full resync process of Virtual Sources in case only minor changes were added to the source.

Mine (Analyse)

New

VOC-13791 - User can now apply multiple topic sets to a single data source. No longer limited to one topic set per source, unlock deeper insights by analyzing the same data from different perspectives. More information on TopicSets can be found in this article.

VOC-13892- The Automatic Verbatim Translation feature has been enhanced to allow the creation of a TopicSet based on the translated column, enabling deeper analysis across multiple languages.

Visual (Report)

New

VOC-11163 - Users now get to choose between vertical and horizontal gadget views, providing more flexibility for customized and effective data visualization depending on personal preferences or specific analytical needs.

VOC-13999 - Insight Narrator Prompts, a core feature of sandsiv+ AI, can now be displayed using Media Blocks within the Visual tab. Effortlessly transform customer feedback into actionable insights through an intuitive visual format. More information can be found in this article. 

VOC-14154 - New “Minimum Value Threshold” option allows to easily filter out low-frequency data points by setting a custom threshold—less significant values are automatically grouped into a fully customizable “Other” category. More information can be found in this article.

VOC-14154 - Another feature related to the gadget view is a Topic Value Count, that lets user specify how many top values to show in the gadget, keeping insights sharp and easy to interpret.

VOC-12924 - Added a possibility to add tags on dashboards and then filter dashboards view.