Labeling functionality allows to represent the data from VoC Mine queries created against a certain data source as separate and additional data segments of said data source. These queries can then be used with Super Gadget in VoC Visual.
A condition to use this feature is that these queries have to be created against the same data source (a VoC Store upload or a VoC Feedback survey).
After configuring and saving at least one query in VoC Mine for a certain data source, a new virtual column called "QueryLabel" is appended to your data source without affecting the initial data. QueryLabel column contains labels for every text case in your VoC Mine data source.
Please consider the "labels" as titles of your customized queries for a given data source. Thus, every entry of your source can have several labels based on the amount of queries created against it.
The process of displaying aggregated VoC Mine queries results in Super Gadget is pretty standard as with usual data columns.
The column QueryLabel can be chosen in Super Gadget's settings for a related data source and it will be treated as a regular column. After choosing QueryLabel, Super Gadget will display all the available labels for a data source, but Basic and Advanced filters can be applied for specifying the data to be displayed.
Please note: for "QueryLabel" column only "Count" and "Just show" math functions are available for now. The data can be visualized with Table or Word Cloud chart types.
Here are three steps on how to build a chart using Query Labels:
- In Super Gadget’s settings select a data source that was previously used for a query.
- Select QueryLabel in the Select column dropdown. This column will be of the configurable type.
- Choose a Chart type and Math function to be applied and click the Approve button. Super Gadget will display the results for all uniquely customized queries as a chart.
In the example above, you can see four bars representing customized queries based on the chosen data source and the fifth "No value" bar that shows the number of text cases that didn't appear in any of the customized queries.
The Total count shows an overall amount of the text cases presented in this chart. This number may differ from the number of text cases of the initial upload as text cases may appear in several queries at a time.