Release date: 13.12.2018
Highlights of the release
- Data Cleaning feature that gives the ability to adjust and automate the process of data cleaning and anonymization according to GDPR and your needs.
- Per-enterprise password policy which allows setting custom rules for passwords complexity, length, expiration period, etc.
- Replication of questionnaires in all final states (completed, terminated, partial, and expired) from VoC Feedback to all the other VoC Hub apps.
- VoC Mine and Voc Visual performance improvement that was achieved by redesigning lemmatization mechanisms and database architecture optimization.
- "Summary statistics" button on the Export results page that aggregates overall statistics for the chosen period.
- General UI improvements.
- Various bug-fixes and improvements across VoC Hub.
Known issues
Fixes and improvements
All
- [VOC-1008] Improvement: Questionnaires in all final statuses (completed, terminated, partial and expired) are now getting replicated to VoC Mine, VoC Classify and VoC VIsual.
- [VOC-5586] Fixed: Using {somehub}.sandsiv.com/login URL to log in at a new session resulted in "Already attached" in Chrome and "This page isn't redirected properly" in Firefox error messages.
Single Sign-On
- [VOC-3009] New: It is possible now to set the local password policy for the enterprise (complexity, length, expiration period, usage of previous passwords).
- [VOC-5969] Fixed: Users with access to VoC Store only weren't able to access it
VoC Feedback
- [VOC-4831] New: It Is possible to set per-enterprise rules for automated customers' data clearing or anonymization or deleting customer entities.
- [VOC-5966] New: At the Export Results page it is possible to get the overall statistics for the selected period with the Summary Statistics button.
- [VOC-4753] Improvement: "Customer Journey was created successfully!" alert message was added.
- [VOC-5693] Improvement: Response rate and Response rate calculation formulas for IVR channel don't include Terminated questionnaires from now.
- [VOC-5518] Fixed: Reordering touchpoints with long names broke the layout in CJM.
- [VOC-5552] Fixed: Assigning surveys with long names broke the "Assign Surveys" drop-down in CJM.
- [VOC-5762] Fixed: In certain cases, unnecessary validation error was displayed for Scalable questions in DIGI channel.
- [VOC-5940] Fixed: NPS_SEGMENT for value "9" was counted incorrectly in certain cases in WEB and DIGI channels.
- [VOC-5946] Fixed: DIGI pop-up was incorrectly displayed on iPad.
VoC Store
- [VOC-5714] Fixed: Equals operator for Recoded Variables condition behaved contrariwise.
- [VOC-5715] Fixed: Recoded variable results were grouped only by first output label in the list of output labels in Super Gadget.
- [VOC-5813] Fixed: In certain cases, VoC Store Upload data page detected column types incorrectly.
- [VOC-5824] Fixed: Skipped responses were stored as "None" instead of being an empty value.
- [VOC-5916] Fixed: It wasn't possible to save a recoded variable of a virtual source in case their titles contained umlauts and other diactric marks.
- [VOC-6064] Fixed: Source columns details overlapped each other.
- [VOC-6070] Fixed: It wasn't possible to save an already existed Virtual Source which has had "$" character after removing it.
- [VOC-6090] Fixed: The "Add source" search field in Virtual Sources worked incorrectly.
VoC Mine
- [VOC-5763] Fixed: All languages (except Basque) started to use Treetager library for lemmatization.
- [VOC-5820] Improvement: When creating a Stop-Word/Synonym dictionary, the "Submit" button is inactive until at least one lemma is added.
- [VOC-5736] Fixed: Range choice slider didn't work for the 0-1 scale in "By answer value" filter.
- [VOC-5894] Fixed: Query cache wasn't invalidated in case the data source was appended.
- [VOC-5918] Fixed: Query's cache wasn't invalidated after a Stop Word/Synonym dictionary was applied.
- [VOC-5930] Fixed: Executing two different queries based on two identical uploads resulted in different lemmata count.
- [VOC-5934] Fixed: For a certain scenario, VoC Mine query and Super Gadget built against its QueryLabel returned different number of records.
- [VOC-5938] Fixed: QueryLabel was created even if no filters had been applied to a query.
- [VOC-5948] Fixed: UI froze after the Word cloud slider settings had been changed after executing a query based on a massive upload.
- [VOC-6011] Fixed: In case some lemmata were deleted from the middle of a Stop-Word dictionary, it got returned in different data format.
VoC Classify
- [VOC-5920] Improvement: Classification result column for questions is now displayed as ClassifierName(Question Title) instead of ClassifierName(Question External ID).
- [VOC-5887] Fixed: It was possible to add a new category to a classifier while applying it to a source.
- [VOC-5985] Fixed: After appending a data source with a classifier applied, [LANG] were displayed in the classifier's appliance details.
VoC Visual
- [VOC-5989] New: A new import file/upload variable <user email> that allows assigning source's data to a particular user in VoC Visual is now available. A user whose email was imported/uploaded as a <user email> variable will be able to view and build gadgets only against the data assigned to this user.
- [VOC-6039] New: It is possible to filter chart's results by questionnaire states at Advanced Settings of Super Gadget.
- [VOC-5503] Fixed: Drill down dashboard displayed "No data" in case the parental gadget was built against columns of [META] or [CHOICE] type with numeric values without "|" delimiter.
- [VOC-5549] Fixed: Changes made to the chart's legend colors in Super Gadget didn't apply.
- [VOC-5579] Fixed: Chart legend wasn't updated after the output label of the recoded variable it was built against had been renamed.
- [VOC-5745] Fixed: In case there were a lot of values with long titles in a chart legend, UI froze after moving the chart's slider.
- [VOC-5764] Fixed: Super Gadget built against a QueryLabel with "$" character didn't display any data.
- [VOC-5860] Fixed: In case a metadata column had "id" as its title, its contents were treated as separate columns.
- [VOC-5998] Fixed: Column headers looked like single letters instead of "Promoters", "Passives", "Detractors" in NPS Table chart.
- [VOC-6031] Fixed: Custom color settings were ignored for "No Value" legend in Super Gadget's Bar chart and Stacked bar chart.
- [VOC-6035] Fixed: Renaming "No value" legend for the second time resulted in error.
- [VOC-6056] Fixed: Drill down gadget based on [TEXT] column with "Just show" math function applied displayed "No data".
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