Highlights of the release
- A possibility to set timeframes for sending an invitation to a questionnaire.
- A way to use imported metadata column as a Sender Name field of SMS channel.
- Reworked placeholders for SMS channel.
- A possibility to group several questions on the same page in DIGI Channel surveys and build a more complex hierarchy of questions.
- Static survey link for DIGI channel surveys.
- New placeholder for imported metadata for DIGI channel
- An ability to invite a customer to a DIGI Channel survey via SMS and WEB channels.
- New import error codes in Import Error Log files for a better understanding of the underlying issue.
- Various bug-fixes across all VoC Hub applications.
Known issues
VoC Feedback
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[VOC-7179] New: A new engine for SMS Channel is introduced.
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[VOC-7467] New: DIGI Channel surveys now support nested questions and respect questions' hierarchy.
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[VOC-7552] New: It became possible to set timeframes for sending an invitation to a questionnaire.
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[VOC-7727] New: It became possible to send an invite to DIGI Channel survey via SMS and WEB channels.
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[VOC-7760] New: Static survey link for DIGI channel surveys.
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[VOC-7968] New: It is now possible to use imported metadata column as a Sender Name field of SMS channel.
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[VOC-8138] New: New import error codes are introduced to Error Log files.
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[VOC-7782] Improvement: Improved validation for phone numbers in Whitelist field.
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[VOC-7831] Improvement: Reworked & new placeholders for SMS and DIGI channel surveys.
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[VOC-7855] Improvement: Improved column headers validation during import.
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[VOC-8088] Improvement: New validation for cases when Survey/Language Settings weren't saved.
- [VOC-3783] Fixed: The fallback value of {{IMPORT_COLUMN}} placeholder wasn't displayed in Email Subject.
- [VOC-5677] Fixed: Questionnaires haven't become completed after hitting Finish Survey question.
- [VOC-6366] FIxed: On Export Results page, the pagination dissapeared after any text was entered into search bar.
- [VOC-6657] Fixed: Question text field wasn't updated after it was deleted and a question was saved.
- [VOC-7358] Fixed: In case there were changes to a Scalable question, the old responses weren't deleted.
- [VOC-7519] Fixed: Response values ending in whitespace weren't validated SMS Channel.
- [VOC-7774] Fixed: In some cases, import got stuck in "in progress" state.
- [VOC-7985] Fixed: White screen appeared after Default Exporter was deleted from exporters list drop-down on Export Results page.
- [VOC-8097] Fixed: It wasn't possible to set 0 days for a quarantine rule in Survey Settings.
- [VOC-8440] Fixed: It was possible to import a record with a CUSTOMER_ID as an empty string.
- [VOC-8450] Fixed: Questionnaire didn't change its state in case the last question of a survey was skipped by question flow.
- [VOC-8452] Fixed: In case of a specific question flow set, the last question of a survey wasn't skipped.
- [VOC-8477] Fixed: Question flow with "contains" comparison operator worked incorrectly.
- [VOC-8491] Fixed: It was impossible to delete the last questionnaire state to be exporter from the relevant drop-down in Exporter Settings.
- [VOC-8519] Fixed: Question flow didn't worked correctly if a question from flow's condition contained answer values with brackets.
VoC Visual
- [VOC-8197] Fixed: Scheduled dashboards didn't arrive according to the set schedule.
- [VOC-8465] Fixed: In some cases, dashboard sent to email appeared incomplete.
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