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sandsiv+ 11.4.0

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Viktor Kornoukhov
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Release date: 29.07.2021

Highlights of the release

  • New VOC FEEDBACK faster exporters with the ability to include additional information from other modules (Classification results, Lemmas, Virtual columns, etc);
  • New and optimized IVR module with the ability to configure "Time slots";
  • The possibility to integrate and manage the data export for VOC CI directly from the VOC HUB.

 

Fixes and improvements 

VoC Feedback

  • [VOC-9958] New: Unconditional action in question flow for DIGI, SMS and IVR channels
  • [VOC-9702] New: Rewritten IVR channel
  • [VOC-9961] New: Once reached "FINISH SURVEY" question type questionnaire becomes "Completed"
  • [VOC-7394] New: Import has real-time progress bar
  • [VOC-9029] New: Added support for XLSX format in Exporters
  • [VOC-9030] New: Added support for JSON format in Exporters
  • [VOC-9869] New: Ability to reorder fields in "Select column" input inside gadget settings
  • [VOC-9960] New: "Thank you message" field is now multiline area with HTML editor
  • [VOC-9978] Improvement: Enabled IVR time-slots
  • [VOC-9881] Improvement: Added a new field to display DIGI survey URL
  • [VOC-9930] Fixed: Textarea typing problem with "Grammarly" plugin enabled in DIGI channel
  • [VOC-9831] Fixed: Google Translate captures multiplies button labels in DIGI survey
  • [VOC-9942] Fixed: Firefox doesn't show tooltips for the import icons
  • [VOC-9916] Fixed: Enable the possibility to send reminders for WEB-to-DIGI flows

 

VoC Store

  • [VOC-9883] New: Setting "Sync to VOC CI" for Virtual Sources in Store
  • [VOC-9931] Improvement: Minor UI/UX fixes in VoC Mine/VoC Store
  • [VOC-10003] Fixed: The exports from VoC Store/Mine aren't interrupted by "X" button in the notification menu
  • [VOC-9970] Fixed: It is possible to upload CSV file with empty headers

 

VoC Mine

  • [VOC-9798] New: "Refresh" button appears slider for Co-occurrence and Correlation is updated
  • [VOC-10009] Improvement: More optimisations for MineV2
  • [VOC-10061] Fixed: First "Run query" request is sent without dictionaries (Synonyms/Stop words)

 

VoC Visual

  • [VOC-9508] New: VoC Visual read-only users are able to check gadget settings
  • [VOC-9936] Fixed: [Object object] when trying to visualize specific data in Word cloud
  • [VOC-9986] Fixed: Sorting by Custom DATE: Creation date doesn't work for Virtual Sources

 

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