Release date: 18.11.2021
Highlights of the release
- The new quarantine criteria based on random number generation in VoC Feedback
- The Autotune classification algorithm option in VoC Classify to determine the best hyperparameters for building an efficient text classifier
- A number of improvements in VoC Feedback, such as reverse numeric render type of Scalable questions in DIGI channel, Question flow options for Open questions in IVR channel, Date and Time option in exports
- A number of improvements in VoC Visual, such as Questionnaire substate "Alert triggered", additional Math functions in Drill-down gadgets, columns size sorting functionality, a new dedicated "Invitation channel" metadata column
Fixes and improvements
VoC Feedback
- [VOC-10371] New: A new quarantine criteria based on random number generation has been added to Quarantines functionality
- [VOC-10380] Improvement: Render type of Scalable question "Reverse numeric" in DIGI channel that shows numbers from max to min value order
- [VOC-10095] Improvement: Question flow options for Open questions in IVR channel has been added
- [VOC-10297] Improvement: Timeslots settings configured in Global Settings are now displayed as Default in Survey Settings
- [VOC-10298] Improvement: "Export type" dropdown list has been moved to the top of the "Create Exporter" interface
- [VOC-10322] Improvement: Date and Time formats selection options have been added in Exporters
- [VOC-10361] Improvement: In DIGI "Finish question" question type uses "Text for survey submit button" field if survey is "Step-by-step"
- [VOC-10376] Fixed: Save button has been disabled if Case Alert type is not chosen in Case Alert pop-up settings
- [VOC-10353] Fixed: Single Default DIGI Theme can be selected in several units simultaneously
- [VOC-10377] Fixed: Case alert name is not deleted if validation of email fails
VoC Store
- [VOC-10252] Improvement: Ability to reorder columns in Virtual Sources with drag & drop has been added
VoC Classify
- [VOC-9951] New: Autotune algorithm and possibility to change model parameters have been added
VoC Visual
- [VOC-10330] Improvement: Questionnaire substate column "Alert triggered" has been added
- [VOC-10338] Improvement: Additional Math functions have been added to Drill-down gadgets, not only "Count"
- [VOC-10349] Improvement: Columns size sorting functionality has been added to Bar Charts
- [VOC-10381] Improvement: "Invitation channel" column is replicated and can be seen in VoC Visual
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