Release date: 28.04.2022
Highlights of the release
- Before the setting questionnaire status "Completed" in IVR channel checks answers in a questionnaire:
- If the questionnaire has at least 1 valid answer (but not full answers) - set the "Aborted" (Partial) status;
- If the questionnaire has no valid answers - set the "Terminated" status;
- If the questionnaire has all (valid) answers - set the "Completed" status.
- Possibility to limit number of imported records per day per survey. The limit can be set in Common Settings on survey level.
- Possibility to leave notes for gadgets using a new info button.
Fixes and improvements
VoC Feedback
- [VOC-10485] New: Added functionality to limit amount of new invitations sent to specific survey per day (Common Settings)
- [VOC-10313] Improvement: Added "Address" column to "Customers" tab
- [VOC-10511] Improvement: Search bar in "Customers" tab can search by Questionnaire ID
- [VOC-10535] Improvement: Added "Full export" option in Export Schedule when using new exporters
- [VOC-10714] Improvement: Changed the logic of setting Completed state for IVR
- [VOC-10719] Improvement: Blacklist export now contains date of unsubscribing
- [VOC-10802] Improvement: Added underline function to question text field
- [VOC-10814] Improvement: Added possibility to use promises in DIGI Runner Script
- [VOC-10826] Improvement: Quarantine now blocks import row with duplicated Customer ID that has different metadata
- [VOC-10840] Improvement: Added "Started" state to the the list of exported states in "Default Exporter"
- [VOC-10801] Fixed: "Command" flow action doesn't return the same question
- [VOC-10803] Fixed: "Answer Value" label when selecting Case Alert condition based on metadata
- [VOC-10820] Fixed: "Command" flow has empty action if survey was copied with existing flow
- [VOC-10821] Fixed: Popup must be closed in the end if Thank you message isn't set
- [VOC-10822] Fixed: Flow "Command - hide to button" saves previous answer in Chat Mode if the activate button is clicked again.
- [VOC-10534] Fixed: In Feedback - Customers the search by address or External ID crushes if there are many entries.
- [VOC-10825] Fixed: It's not possible to save placeholder in WEB channel {{IMPORT_COLUMN|Default_value_to_use}}, validation error appears
- [VOC-10856] Fixed: The questionnaire receives "not delivered" state after follow-up question is failed to get sent in SMS
VoC Store
- [VOC-10591] Improvement: Added possibility to increase the limit for uploading via afterloading script from 100 MB to 200 MB
- [VOC-10639] Improvement: Widened column "Name" in Recoded Variables section
- [VOC-9844] Fixed: Unicode symbols inside of the texts when uploading file in .xlsx format
VoC Mine
- [VOC-9103] Fixed: ["Value" Is empty] looks as ["Value" Is empty "No value"] in Mine (advanced filter) and Recoders
VoC Visual
- [VOC-10507] Improvement: Added information button that allows adding notes to the gadget
- [VOC-10745] Improvement: "Edit security" updated to allow automatically editor users to view and delete users to edit and view accordingly
- [VOC-8860] Fixed: Drill down gadget can't be loaded if the parental source was deleted
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