VoC Classify is a state-of-the-art suite of natural language processing tools that perform automatic classification of verbatim. The tool is based on algorithms developed in the field of artificial intelligence and machine learning. The tool supports a wide range of text inputs. The focus of this manual is on customer feedback and unstructured text derived from customer experience environments. VoC Classify allows the algorithms to become particularly "intelligent" in these specific fields.
Comments
0 comments
Article is closed for comments.