The more customer feedback we capture and analyze, the harder it can be to understand and visualize all of the resulting Customer Intelligence. Spreadsheets, reports, and hand produced graphs all take time to prepare. Furthermore, they are only ever as up to date as the data and analysis they are based upon.
What we need, is a real-time, easy-to-understand way of visualizing Customer Intelligence. For this purpose, SandSIV has a special module among the VoC Hub apps called VoC Visual.