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  1. SandSIV Support Center
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  3. General Questions

General Questions

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  • Adding a survey link to SMS invite/text
  • Capture (Feedback) to VoC ACT integration
  • External ID - What is it and how is it used?
  • How to export questionnaire links using Custom Exporter
  • How to use HTML elements in question text in DIGI channel
  • Inviting customers to a DIGI channel survey via SMS or WEB
  • Reminders
  • Sender Policy Framework (SPF)
  • Terminator question type
  • What happens if I delete a question from a running survey?
  • What is a Customer ID?
  • What is a Question ID?
  • What is a Survey ID?
  • When are the invites for surveys sent?
  • When questionnaires become expired or partial?
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