Capture (Feedback)
Capture provides functionality to setup and manage customer surveys.
- Quarantine logic: new configuration options
- DIGI Theme Editor
- Matrix Questions
- Anonymized surveys
- DIGI theme 'preview' mode
- Survey State and Substate
- New vs Legacy Exporters
- Periodic answer replication for "Started" questionnaires
- Configurable question with external set of answers
- Blacklisted and Quarantined states
- Multilingual Surveys
- Maximum number of invitations to send during 1 day per survey
- Units in Capture (Feedback)
- Surveys - Quarantine
- Questionnaire States - WEB channel
- How to use imported metadata values in survey questions?
- How to use {{questionnaire.unsubscribe}} placeholder in survey layout (WEB channel only)
- General Information
- Case alert email customization example and supported placeholders
- How to export the list of the customers currently in the blacklist?
- Import Log: Error messages
- Email template setup and custom variables
- Default export structure
- How do I remove a recipient from the Blacklist?
- Character countdown in open questions
- How to adjust colors in mobile template view?
- How to force the browser to use a specific font
- How can I check if survey invitations have been sent to customers?
- Customer Journey
- How to reuse questionnaire answers in a survey